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Travel insurance sales and enquiries

If you would like a quote or have any questions about travel insurance for pre-existing medical conditions or you are a traveller over 65 who requires travel insurance, our team of experienced travel insurance agents are here to help you.

Write to us

Victoria House
Toward Rd
Sunderland
SR12QF

Call us

0800 294 2969

Monday - Friday 9am - 8pm
Saturday 9am - 4pm
Sunday 10am - 4pm

Travel insurance claims

If you need to make a claim on a travel insurance policy purchased from Justtravelcover.com, please refer to your policy wording for the details on how to do this.

All the travel insurance providers we work with include full details of what you should do in the event of a claim and full contact details in their policy wording.

Obtaining emergency medical assistance whilst you are away

All the travel insurance providers we use provide 24-hour emergency medical assistance. You will find full emergency contact details on your policy schedule and in your travel insurance policy wording. We recommend you take your policy schedule with you when you travel, so you have these details at hand if you need them.

When you are travelling with a medical condition or you are over 65 it is important you obtain appropriate travel insurance for pre-existing medical conditions before you travel.

How do I make a complaint?

if you have a complaint we ask that you contact our office setting out the details.