Work with us and join an award-winning team

Customer Services / Sales Advisors

We are looking for Customer Service/Sales Advisors to join us in our call centre in Sunderland. 

At Just Travel Cover we specialise in providing impartial advice on Travel Insurance products for pre-existing medical conditions and travellers of all ages from our offices in Sunderland City Centre.

We are looking for candidates for our Sales Advisor roles where you will be provided with full, in-house training and ongoing support and coaching to enhance your knowledge and progress your career. 

Your main duties will include providing Travel Insurance quotations using our bespoke IT system, including medical screening for our customers.

Therefore it is essential that you have excellent customer service skills, patience, empathy and attention to detail. 

Permanent positions, full time or part time are available with a competitive salary plus bonusses!

Our staff work up to 40 hours per week on a rota basis to cover our opening times.

We are inbound focused, the only outbound calls we do are for renewals and customers who have visited our website for a quotation.

Employee Benefits

  • 20 days holiday plus bank holidays
  • PLUS an additional day off during the week of your birthday
  • Staff pension
  • Long service awards (e.g. increases in holiday allowance)
  • Staff discount (PLUS discount for your friends & family too)
  • JTC Staff Rewards App
  • Free worldwide travel insurance

If you think this could be for you and you’d like the opportunity to join our enthusiastic and friendly team, please send your CV to: Layla.Stewart@justtravelcover.com.

1,000,000+

Passengers Insured

We’ve been helping people find insurance for 20+ years

100%

Peace of Mind

We help provide peace of mind to holidaymakers who know they are protected

95%

Satisfied Customers

95% of our customers would recommend us to friends and family

Find out more about Just Travel Cover

At Just Travel Cover we work with a number of specialist and world-leading insurers and underwriters to help people of all ages arrange the Travel Insurance they need. We also work with hundreds of partners across the UK including insurance brokers, travel agents, tour operators, charities and health organisations. We tailor each partnership to align with our partners’ goals, from bespoke white-labelled websites to staff incentive schemes, business travel insurance or full access to our travel insurance portal.

Our Insurers

We work with a panel of leading insurers so we can help people of all ages and with hundreds of medical conditions find the right Travel Insurance for their needs.

Who we work with

From insurance brokers large and small to travel agents, tour operators, charities and health organisations, find out more about who we work with

Meet the Team

Meet the team who drive us forward, overseeing a dedicated workforce delivering first class products, service and support to our customers and partners.