by Sarah Forster
-16 August 2022
Blogs
FAQs
by Sarah Forster
-16 August 2022
Blogs
FAQs
“I used Smart Luggage and received an initial £50 to help purchase essential items for the night. There was absolutely no possibility of communicating with the airline about our missing baggage – their solution was to “file a claim online”. 48 hours later there was still no sign of my luggage, and Smart Luggage, having tracked the process, declared it lost and paid another £500 straight into my bank account, as promised.
This was without a doubt the easiest process during a traumatic saga and I am very grateful for registering when I did.
The automatic payment left me feeling relieved – a little moment of calm when everything else was going wrong!
I had just changed Travel Insurance providers and I’m glad I did. This was my first trip using Smart Luggage and I cannot recommend it enough.”
Nicole, Scotland
Available as standard on all gold policies and available to add on for silver and bronze. Already got your Travel Insurance? You can buy it separately from just £3.50
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