BIBA Travel Medical Directory
Are you struggling to find Travel Insurance with Medical Conditions?
We know how frustrating it can be when Travel Insurance feels out of reach.
Whether it’s due to age, medical history or a recent diagnosis, we’re here to guide you wherever we can.
We work with multiple insurers who specialise in cover for pre-existing medical conditions and we’ll always do our best to help.
But, if we’re unable to provide cover for any pre-existing medical conditions that you may have, you may still have options available.
The British Insurance Brokers’ Association (BIBA) have crafted a Travel Medical Directory which could help you find a specialist provider. You can access the directory by clicking here or calling 0370 950 1790 Monday-Friday 9am to 5:30pm.
What is the BIBA’s Travel Medical Directory?
The British Insurance Brokers’ Association (BIBA) runs a Travel Medical Directory to support people who have pre-existing medical conditions and may be struggling to find suitable Travel Insurance.
At Just Travel Cover, we work with a panel of insurers and aim to offer cover for hundreds of conditions, but we understand there are times when we may not be able to help. If this happens, we want to make sure you’re supported.
That’s why we’re signposting to BIBA’s directory—so you can explore other FCA-regulated providers who may be able to assist.
Who is it for?
The BIBA Travel Medical Directory is a helpful tool for:
- Travellers who have serious or complex medical conditions
- Those who’ve been refused cover or received expensive quotes
- People who have been advised to use a medical directory under FCA guidelines
- Anyone looking for alternative options beyond comparison sites


Why We’re Sharing This
As a responsible broker, we’re committed to making sure you can travel with confidence—even if we can’t offer you a policy ourselves.
BIBA’s directory includes insurers who:
- Are FCA authorised
- Specialise in pre-existing medical conditions
- Offer Travel Insurance for older travellers
- May be able to offer cover when others can’t
You won’t be charged to use the service and can contact providers directly for quotes.
Can Just Travel Cover help?
If you have a pre-existing medical condition, finding suitable Travel Insurance can sometimes feel like a challenge. At Just Travel Cover, we’re here to make it easier.
We work with a panel of insurers to help travellers of any age and with hundreds of medical conditions find a policy that suits their needs. Whether you’re managing a long-term condition or have had a recent diagnosis, we’ll do our best to help you get the right cover—so you can focus on planning your trip with confidence.

BIBA Medical Travel Directory FAQs
What is the BIBA Medical Travel Directory?
It’s a publicly available directory, approved by the FCA, designed to help people find Travel Insurance if they have serious medical conditions.
Why have I been signposted to this?
If we’re unable to offer you cover, we want to make sure you can still explore your options. The BIBA directory is a helpful next step.
Does it cost anything to use?
No, the directory is free to access. You can browse potential providers and contact them directly for a quote.
Can I still try other options through Just Travel Cover?
Absolutely. If your details change, or you’d like to speak with one of our team, we’re happy to help explore other routes. If we still can’t help, then we will direct you back to the BIBA Medical Travel Directory.
How do I use the directory?
Accessing the directory is simple and free.
Visit the BIBA website by clicking here. Enter the details about your condition and trip and you will be provied with a list of FCA-regulated insurers who may be able to help.