by Katie Williams
-3 November 2026
Blogs
Expert Articles
FAQs
Katie
by Katie Williams
-3 November 2026
Blogs
Expert Articles
FAQs
Katie
Helping somebody arrange Travel Insurance can take some of the pressure out of planning a holiday, whether you’re supporting a parent, partner, relative or arranging cover for your child. Just Travel Cover can help you explore the options available and guide you through the quote process.
There are many reasons you might help someone arrange their Travel Insurance. They may prefer to go through the options together, need help gathering their medical information or simply appreciate having someone they trust involved.
You might be helping a parent gather their medical information, complete the quote or compare policies. Where possible, involve them in answering questions about their health to make sure the information you provide is accurate.
When arranging Travel Insurance for a child with a disability, it’s important to provide accurate information about any medical conditions, treatment or additional needs when asked during medical screening. Our guides to Travel Insurance for disabilities and Travel Insurance for autism and ADHD provide more condition-specific information.
You can help someone complete an online quote or support them during a telephone conversation with our team. Whether you’re helping with their travel details, medical screening or comparing policies, we’re happy to guide you through the process.
Having the traveller’s details to hand can make getting a quote easier, particularly if they have medical conditions to declare. It’s worth checking any information you’re unsure about rather than relying on memory.
Here’s what you’ll need to know:
If the traveller has pre-existing medical conditions, they’ll need to be declared when asked during medical screening. The questions will depend on their medical history and may cover when a condition was diagnosed, medication, recent treatment and how their health affects daily activities.
We’ll use their answers alongside their holiday details to show the Travel Insurance options available from our panel of insurers. Find out more about Travel Insurance for pre-existing medical conditions.
A repeat prescription, hospital letter or medication list can help you check the details needed. If you’re unsure about an answer, check with the traveller or their medical team rather than guessing. Our team can also help explain the screening questions and guide you through the quote process.
If a traveller has more than one medical condition, make sure you declare each condition when asked during screening. This may include related conditions or previous procedures. For example, someone who has had a heart attack may also need to provide information about high blood pressure, angina or an angioplasty.
Having several medical conditions doesn’t necessarily mean Travel Insurance will be unavailable. We’ll use the information provided to show you the policies available from our panel based on the traveller’s medical history and holiday plans.
If the traveller has pre-existing medical conditions, they’ll need to be declared when asked during medical screening. The questions will depend on their medical history and may cover when a condition was diagnosed, medication, recent treatment and how their health affects daily activities.
We’ll use their answers alongside their holiday details to show the Travel Insurance options available from our panel of insurers. Find out more about Travel Insurance for pre-existing medical conditions.
A repeat prescription, hospital letter or medication list can help you check the details needed. If you’re unsure about an answer, check with the traveller or their medical team rather than guessing. Our team can also help explain the screening questions and guide you through the quote process.
If a traveller has more than one medical condition, make sure you declare each condition when asked during screening. This may include related conditions or previous procedures. For example, someone who has had a heart attack may also need to provide information about high blood pressure, angina or an angioplasty.
Having several medical conditions doesn’t necessarily mean Travel Insurance will be unavailable. We’ll use the information provided to show you the policies available from our panel based on the traveller’s medical history and holiday plans.
“When you’re helping someone else arrange Travel Insurance, having their medical information to hand can make the process much easier. We recommend checking details such as medication, recent treatment and any changes in health with the traveller wherever possible. This helps us show the options available based on their circumstances.”

Emma Simpson, Travel Insurance Specialist at Just Travel Cover
If you are taking the same holiday, a Family Travel Insurance policy may allow eligible family members to be covered together. Just Travel Cover currently compares family options for up to two adults and up to eight children under 18, although eligibility and rules about travelling separately vary by insurer.
Every insured person’s medical conditions must still be declared. Keeping the travelling party on one policy can also make it clearer whose circumstances are covered if one person’s illness means the whole family has to cancel or cut the holiday short. Read policy wording carefully rather than assuming one person’s condition automatically protects everybody’s booking.
If the people travelling don’t meet the insurer’s definition of a family, you can also explore Couple or Group Travel Insurance, or look into separate policies. Compare the options available to you to find the right policy, including how cancellation and curtailment cover applies to each traveller.
1. Gather the traveller’s information
Confirm the trip details, medical history and who will be named on the policy.
2.Complete the quote together where possible
Enter the details accurately and stop to check anything that is unclear.
3. Compare the policies shown
Look at medical and cancellation limits, excesses, exclusions and any specialist benefits needed for the holiday.
4. Check the documents with the traveller
Make sure names, dates, destinations and declared conditions are correct, and that everybody knows how to contact the emergency-assistance team.
The most expensive policy is not automatically the most suitable, and the cheapest may leave an important gap. Compare:
Check the policy wording and Insurance Product Information Document before buying. If the traveller’s health changes after purchasing the policy, let us know before their next trip so we can explain what this means for their cover.
A few additional checks can help make sure the policy details are accurate and the traveller understands the cover being arranged:
Book your travel insurance as a group, regardless of age or existing medical conditions to ensure you’re all covered.
You can help an elderly parent obtain a quote and arrange cover, provided the information supplied is accurate and they understand and agree to the arrangement. Have them involved where possible, particularly during medical screening. Ask Just Travel Cover what permission is needed if you will be speaking for them.
You can help enter answers, but they should come from the traveller or reliable, current information they have provided. Do not guess. An adult traveller may need to confirm that you can discuss their medical information during a telephone quote.
Contact Just Travel Cover before entering their personal information. The team can explain what authority or documentation is required in that situation. The process may differ if somebody has legal authority to act for the traveller.
A parent or guardian can arrange cover for a child and complete the medical screening using accurate information about the child’s diagnoses, treatment and support needs. If the family is travelling together, compare a Family Travel Insurance policy with separate cover.
It can be helpful when one person’s health could affect the whole booking, but policy definitions and cancellation wording vary. Compare a family, couple or group policy with separate policies and check whose circumstances are insured.
The traveller should be able to access the policy wording, certificate and emergency details, even if another person completed the quote or paid. Check the contact details before buying and share the documents with everybody who may need them.
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